Our goal is to give you the easiest shopping experience imaginable, so you can spend more quality time with your precious pup! We know you might have a few things you're curious about, so read on for all the details on purchasing, shipping, returns, and anything else you need to feel confident and comfy!
To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout where you’ll enter your shipping and payment information.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal. You can check more at the Payment methods page.
If you order an in-stock item, we’ll ship it within 1-2 working days.
You will receive your tracking information within 2-3 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at support@ladyandpaws.com
You can change or cancel your order within 12 hours. Please contact us at support@ladyandpaws.com
We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Please visit our Returns page for more information on how to initiate a return.
